FAQ & Help Center
Categories
Ordering & Shipping
What is the best way to Order my Fusion Graphix?
We strongly advise to utilize our website for all product orders to experience the upmost fast and efficient process.
Not feeling very Tech Savvy? No worries. Feel free to give our office a call. Fusion Graphix is on standby to assist with any orders via phone call.
Please be advised, a "Shop Fee" may be added to your product order via phone call. Shop Fees vary based on the complexation of your order.
How do I use my Promo / Discount Code?
Once you are stoked with all your product in your cart; simply apply your provided Discount Code during your checkout process.
Please be advised, Fusion Graphix will not accept Discount codes via email / phone call. All codes must be utilized via online orders.
Can I customize a Kit?
Absolutely! On your order form please list any specific logos, color changes, or alterations you would like to make.
Wanting to do a One - Off Full Custom Graphic? We've got you covered! Feel free to Email / Call us and present us your ideas and our talented creative team will exceed your expectations of design.
Ordered Graphic Kit & Seat Cover, Where is my Seat Cover?
Don't worry we've got you covered! When you order a Seat Cover through Fusion Graphix, we instantly order your Fusion Seat Cover simultaneously. All Fusion Graphix Seat Covers are assembled in Lake Havasu City, Arizona.
Please allow up to 10-12 business days for your Seat Cover to arrive at your address.
When will I receive my order?
Once you have placed your graphic order, your product will be attended to in order received from our design team. You can expect to see a proof (if requested) over the course of the next 2-3 business days. Once your order is directed to our print/production team, expect for 1-2 business days to be completed.
How do I track my Order?
Once your product has been shipped to the address provided on your order, a tracking number will be provided via email.
Do you ship overseas?
Yes! We offer FREE shipping worldwide on all orders over $300 while offering multiple shipping provider options that best suites your location.
Return / Refund
Can I get a refund on my product?
Refund options will vary based on your specific order and the stages your order is at in the design, production or shipping stage.
If there is an issue with your order upon receiving; please reach out within 15 days of delivery and we'll be sure to resolve any issue, questions, and concerns.
Be advised, Fusion Graphix will not accept returns or refunds on Full Custom Graphic requests unless there has been an error committed by Fusion Graphix on the graphic Order.
General
Does Fusion Graphix Offer Sponsorships?
Yes! Fusion Graphix is always looking for athletes of all ages that can help promote Fusion.
Fusion offers a sponsorship package specifically designed for athletes of all skill levels.
Submit an application HERE and we will be in touch soon!
What are Fusion Graphix Business Hours?
Fusion Graphix operates 9AM - 5PM(PST), Monday thru Friday.
Please be advised, National Holidays may affect these business hours.
